ABOUT US

WATER WORKS POOL & SPA SERVICE

As the owner and operator of Water Works Pool & Spa Service, I have 15+ years of industry experience servicing swimming pools and hot tubs, and 10+ years of industry related experience including sales, service, management, and training. Our team of skilled professionals is dedicated to providing outstanding customer service and building long term relationships. Our technicians are CPO (Certified Pool Operator) certified, and receive ongoing training to refresh our skills and stay up to date on new products and industry innovations.

Our mission is to provide exceptional service through strong communication, knowledge of products through continuing education and training, and attention to innovative trends and best practices in the industry.

Our vision is to ensure complete customer satisfaction from start to finish. At Water Works Pool & Spa Service we want our customers to feel confident that we care about every stage of their projects, from the first call to the end product, and we believe that pool and spa ownership should be stress-free and enjoyable for everyone.

I have used Aaron services for a few years now. He has open and closed the pool, replace the filter and just recently replaced the pump. We talked about repair or replace, both were on the table. He installed a new variable speed pump that was also premium quality. I have to say this was not a cheap operation but worth every penny! His work is top shelf and he has sold me all excellent products! That is exactly what I want, Thank you Aaron, I will recommend you whole heartedly!

I was pleasantly surprised when I contacted this company! Kristina talked me through my issue over the phone! I would recommend you call them if you have a hot tub problem or need service! I intend to use them if any problems arise.

I would highly recommend Aaron to anyone looking for help with their hot tub! From the minute I contacted him, he was prompt, pleasant and knowledgeable. He went above and beyond to ensure we were satisfied and happy after there were multiple issues with the lift system we were sold for our hot tub. I don’t think anyone else would have done what Aaron did to get this job done. He’s upfront and honest and someone you can trust to do a superb job. Thanks again, Aaron - we are loving the convenience of the new lift system in our freshly drained and cleaned hot tub!

Aaron was amazing. He not only installed our new heater, he also opened our pool and spent an amazing amount of time to ensure my wife and I know more about our pool. Prior to the opening, we felt unsure and a little hesitant about what to do with our pool. We have never owned a pool before, but Aaron made us much more comfortable. Today, we almost feel like seasoned veterans thanks too Aaron.

My hot tub was drained and wasn't working. After talking with Aaron on the phone and asking a few questions, I knew he was the right person to help me on this problem because he's very knowledgeable and not afraid to share them. When he got to my place to fix it, he would walk me through what's going to happen and answered all my other questions. Lastly, the best part is I can still ask him for any advice and he'll answer them. I strongly recommend Aaron and Water Works Pool & Spa Service for anyone who needs the service.

Aaron and team were incredibly easy to work with. He was clear and honest about what our options were and gave great advice. The finalized project was fantastic and I'm very happy with the results. Pool looks amazing!

PRODUCTS AND SERVICES YOU NEED

At Water Works, we build our business by providing the products and services that our customers need in a professional and efficient manner. We partner with industry leaders including Pentair, Hayward, Coverstar, APC, McEwen Industries, Latham, GLI, Dolphin, SR Smith, Pool Season, Spa Pure, Natural Chemistry, and many others. We also provide service for most brands of hot tubs. Pumps, heaters, filters, vinyl liners, covers, chlorinators, lighting, controls and automation, chemicals and accessories; We can do it all. Troubleshooting, repair, replacement; We’re only a click or call away!

We aim to be Dane County’s premier pool and spa service provider, and we take our goals seriously. Your backyard should be an oasis, and you can trust the pros at Water Works to keep it that way. Most customers who call us for help are so satisfied they share their rave reviews with friends and family, and many tell the world with a Google review. As a locally owned small business, we treat all of our customers like neighbors because you are, and we look forward to seeing you year after year. It is our dedication to excellence that ensures our business continues to meet Dane County’s growing demand, while keeping that personal touch which shows we care as much as you do!

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